Transforming complex needs into simple solutions

We help agencies solve modern
information and training challenges

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Transforming complex needs into simple solutions

We help agencies solve modern
information and training challenges

LEARN MORE

Center for Information Management
and Educational Services

FLORIDA STATE UNIVERSITY

Center for Information Management and Educational Services

FLORIDA STATE UNIVERSITY

Statewide. Nationwide. Award Winning.

Our talented team integrates research and expertise to create powerful solutions for each client.

Spotlight

Projects

Educator Certification Quick Start Videos

Trauma-Informed Approach for Patrol Officers

Sample Collection Training for Food Inspectors

Florida Tobacco Control Clearinghouse

Educator Certification Quick Start Videos

Florida Department of Education - Bureau of Educator Certification 

This four-minute video usis whiteboard animation to introduce new educator certification applicants to the online certification process and helps them through typical "sticking points" in that application process. The video is fast-paced and includes many screen shots and action animations to illustrate specific steps in the application process. It also employs animated characters and humor to keep viewers engaged throughout the short video.

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Trauma-Informed Approach for Patrol Officers

Florida Council Against Sexual Violence

This short, high-impact web-based training can be used in group roll-call situations at law enforcement agencies or viewed by patrol officers on their own. The module uses video interviews with a police captain, a state attorney, a trauma expert, and an advocate to deliver its core message about the effects of trauma and encourage officers to adopt trauma-informed approaches. It also includes a practice scenario in which officers are presented with multiple-choice options for how to respond to a "victim" at various points in the law enforcement interview.

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Sample Collection Training for Food Inspectors

Florida Department of Agriculture and Consumer Services - Division of Agricultural Environmental Services

The Florida Department of Agriculture and Consumer Services oversees food sampling throughout Florida for adulteration and misbranding. Existing training was delivered face-to-face, once a year. CIMES developed a web-based training solution that standardizes food sampling procedures for all employees across the state and can be accessed at any time, without the need for a formal training meeting. The training serves as an orientation for new hires and a refresher for current food inspectors.

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Florida Tobacco Control Clearinghouse

Florida Department of Health

The mission of the Division of Health Awareness and Tobacco was to reduce the use of tobacco products in Florida. The division had taken the lead in Tobacco Free Florida programs and partnerships, but needed to re-envision its systems to maximize resources, ensure accountability, and promote collaboration among its partners across Florida. CIMES created a centralized, web-based resource center, the Florida Tobacco Control Clearinghouse, and related resources to support the division’s information management and communication needs.

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Versa District Partners Training

Recall Audit Checks: FDA Form 3177 Training

Clearinghouse for Applied Research and Public Service

Traffic Forecasting Training

Versa District Partners Training

Florida Department of Education - Bureau of Educator Certification 

The Bureau of Educator Certification at the Florida Department of Education is responsible for evaluating, granting, and maintaining licensure for Florida educators. The bureau offers its certification partners in Florida’s school districts training and other resources to assist with their responsibilities. In 2017, the bureau launched a new software system, called Versa, to handle its licensing processes and needed to provide training on the system to district partners and staff. CIMES developed web-based training, video demos, and print-based job aids to prepare current and new employees to use the Versa system.

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Recall Audit Checks: FDA Form 3177 Training

Florida Department of Agriculture and Consumer Services - Division of Food Safety

The Florida Department of Agriculture and Consumer Services conducts recall audit checks in collaboration with the U.S. Food and Drug Administration to ensure that food and product recalls have been appropriately carried out. The results of these checks are reported on FDA Form 3177. However, because inspectors are seldom required to conduct recall audit checks or use this form, up-front training related to this task is not reinforced by experience and thus may not be retained by the inspectors. CIMES developed award winning just-in-time web-based training. The scenario-based training uses an approach that helps learners grasp concepts quickly and effectively. The module is being used nationally.

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Clearinghouse for Applied Research and Public Service

State University System of Florida Board of Governors

The Clearinghouse for Applied Research and Public Service provides information services and products to support the State University System of Florida Board of Governors and its mission to promote Florida universities’ talent and resources. The Clearinghouse hosts several key web-based systems, including Florida ExpertNet, the Centers & Institutes Reporting system, and the Graduate Recruitment System.

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Traffic Forecasting Training

Florida Department of Transportation - Transportation Data Analytics Office

The FDOT central office needed to create a more standardized process for traffic forecasting by implementing a common training course across all Florida districts. CIMES carried out a four-month research project using techniques that included a job task analysis, focus groups, office observations, and in-depth interviews. This process culminated in the generation of a preliminary competency model that was validated by a team of traffic analyst experts. Twelve cases at varying degrees of difficulty and in various project types were identified to be part of a scenario-based training approach. Tasks, knowledge, procedures, skills, tools, and other critical elements were identified for each case. 

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